Ordering

The products we sell are subject to availability. While we try to stock the greatest variety possible at all times, there are many factors that may cause an item to go out of stock. We are constantly updating our web site to reflect the current availability of our products, but since the stock of these items is constantly changing, this time frame displayed is listed as a guide only. Because we deal with many rare unusual, collectible and out-of-print games from all over the world, and because even new or otherwise generally available items are subject to production constraints and fluctuating levels of demand, we can make no guarantees of price or availability.

Condition
New or Used, all games purchased from Gameplan come with our All Parts Included Guarantee: if you should find that any part is missing from your game, just let us know and we’ll gladly supply that part immediately at our expense.

Preorders
Many items which are in production, but which have not yet been shipped by the manufacturer may be Preordered.

  • Availability Date
    Manufacturers usually announce the date-or the approximate date-which they expect a new game to be completed and shipped. Sometimes this date may change for reasons beyond our control, such as a change in the manufacturer’s print schedule. We’ll do our best to get new games just as soon as they are available.
  • Pricing
    Pricing of items on Preorder status is subject to change. The Preorder prices quoted on our web site are based on initial information provided by the manufacturer; but sometimes during production of an item, the manufacturer alters their pricing for the item, which affects the price at which we are able to sell the item. For this reason, the prices quoted on our web site for Preorder items are estimated prices. As with any such item, we will confirm your order and the price of the item before shipping.

Backorders
While we attempt to stock as many different items as possible in sufficient quantities to anticipate the demand of all our customers, we occasionally run out of stock of an item. This may be due to demand which temporarily exceeds our expectations, or it may be that the manufacturer has run out of stock of an item in between print runs. If we expect the item to be available for us to reorder, we will place the item on Backorder status.

  • Availability Date
    We usually have an expected date of restock for Backorder items. If the item is readily available from the manufacturer or from our distributors. We can generally predict the arrival date of a new shipment and will post that date to our web site. If the item is in between print runs, we are informed by the manufacturer of the expected availability date-but this date is subject to change, as sometimes manufacturers’ printing schedules change without notice, an event which is beyond our control.
  • Pricing
    Pricing of items on Backorder status is subject to change. Sometimes the manufacturer of an item has changed the price of an item since our last order of that item, which affects the price at which we are able to sell the item. Items which we import are also subject to changing overseas shipping expenses and the constantly fluctuating currency exchange rate. For these reasons, the prices quoted on our web site for Backorder items are estimated item before shipping.

Special Orders
Many items in our catalog are listed as “Special Order” items are times which we don’t normally stock, and which may or may not be available; pricing and availability of these items is not guaranteed. We won’t be you for any such items until we have the item in stock and ready to ship, at which time we will contact you via the email address you provide to confirm your order and the price of the item.

  • Pricing and Availability
    Pricing and Availability of special-order items can be very unpredictable for many reasons: Sometimes we are able to get an uncommon item with little or no difficulty when a customer requests it; we can then quote on our web site with what delay and at what price this item is likely to be available to future customers. However, our suppliers’ stock of many such items often changes without notice, and we therefore have no way to know in advance when the availability or price of these items changes. The complexities and transit times involved with acquiring items from overseas increases the unpredictability of imported items. For these reasons, we provide the estimated price and lead time required for acquiring special-order items only as a rough guide.
  • Condition
    Sometimes a special-order item which we were at one time able to get in new condition becomes unavailable without notice from our suppliers. In many cases, we may still be able to get the item in used condition. Of course, any such items must still meet our standards of quality and are guaranteed for completeness. As with any special order item, we will confirm your order and the price of the item before shipping.