FAQ

Q1: How do I find what I’m looking for on this website?

Well, if you know the name (like Quixo) or the manufacturer (say, Gigamic), then simply type it in the search icon at the top right hand corner of our website. Then it will list all the games matching that search. Just click on any one of those game titles to see more details about it, including pictures, descriptions, ages and players, awards it has won, etc.

If you need further assistance, please feel free to email us at info@gameplan.com.hk or call us at (852) 2528-1898.

Q2: How can I contact a game expert or customer service representative at Gameplan?
Q3: How can you ensure that my personal information stays private?
Q4: How can you ensure total credit card security?
Q5: How can you ensure my complete happiness as a customer?
Q6: How much will it cost to deliver a game to?
Q7: How soon can I receive my order?
Q8: I’m looking for a specific game that’s not listed on your website. Can you get it for me?
Q9: I’m not familiar with your company?
Q10: I’ve invented a board game. Can you help me market or produce it?
Q11: How safe is it to order online?
Q12: How do I track an order I already placed?
Q13: How do I find a gift for a friend or relative?
Q14: Will you be offering more products?
Q15: Do you deliver to international locations?
Q16: What forms of payment do you accept?
Q17: How do I report a problem with an order?
Q18: How can I contact you?
Q19: Are there any special services or discounts on Corporate orders?
Q20: Who do I contact for more information or suggestions?
Q21: How do I place an order?
Q22: How do I ship items to multiple addresses?
Q23: How do I place a corporate or school order?
Q24: How do I place an international order (other than Hong Kong)?
Q25: How do I contact a customer service representative at Gameplan.com.hk?
Q26: How do I contact Gameplan.com.hk about my business’ products and services?
Q27: How do I contact the Gameplan retail locations?