Return & Exchange

We will accept a return for any item in its original condition within 15 days of your receipt of the order. We can refund shipping costs only if the return is a result of our error.

Credit card refunds are given only to original purchasers; gift recipients returning an item will receive a refund of the purchase price in the form of Gameplan credit, which may be applied toward an exchange or a future purchase.
To request authorization for a return, please contact our Returns Department:

Phone: (852) 2528-1898
Email:  info@gameplan.com.hk

When sending an item back, please indicate the reason for your return, include the packing slip with your return, and wrap the package securely in a padded carton so that the contents will be well protected.

Send it to:
GamePlan
M & S International (HK) Ltd.
Room 630, 6/F,One Island South,
No.2 Heung Yip Road,
Aberdeen, Hong Kong
Attentions: Returns Department

We will notify you via email of your refund once we have received and processed the returned item.